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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Drew Robinson

Drew Robinson

August 22, 2025

5  out of  5
rating by Drew Robinson
"Brittany Hively what a pro!!! After talking to other companies and other agents, Brittany was like a breath of fresh air. I was immediately blown away by her kindness and intelligent responses. She was able to help me gain a bundled policy that no one else could. Thanks again, guess we are neighbors now! 🤝"
We responded:
"Thank you for the review, Drew! We are thankful for your business, and we also think Brittany is top notch! "
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Amber Hamilton

August 15, 2025

5  out of  5
rating by Amber Hamilton
"Brittany Hively took amazing care of me! Her response time was relatively quick and communication was easy. She answered all of my questions and got me all set up in less then 3 days. 10/10, Brittany is the best 💚"
We responded:
"Thank you Amber! Thank you for joining State Farm! We agree, Brittany is the best!"
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doug brown

August 11, 2025

5  out of  5
rating by doug brown
"When they say like a good neighbor State farm is there they should also include they treat you with respect and value your business. In fact, they treat me like family! Thank you for always being there for me."
We responded:
"Thank you, Doug! We appreciate you and your business for all these years!"
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Lauren Crockett

April 28, 2025

5  out of  5
rating by Lauren Crockett
"LOVE Sate Farm! We will never use a dfferent insurance company again. We called in and were setup with Brittany Hively as our rep. She was absolutely amazing to work with! She answered all our concerns/questions and helped us save on our plan where we could bundle. We definitely recommend State Farm and specifically the Robert Ranew office!"
We responded:
"Thank you for taking the time to post a review! We appreciate your business, and we too think Brittany is amazing!"
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Brandi Gonzalez

April 27, 2025

5  out of  5
rating by Brandi Gonzalez
"I’ve had State Farm for about 5 years. I always dealt with Melanie but recently she left. 🥲the last time I needed a quote on a new vehicle I was put through to a girl named Brittany. She was simply amazing, very personable and very knowledgeable. Anytime I needed anything I will be asking for her."
We responded:
"Thanks for the review, Brandi! We agree, Brittany is wonderful! Thank you for your continued business!"
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kyle ragon

March 6, 2025

5  out of  5
rating by kyle ragon
"Stephanie is an amazing insurance agent! She was incredibly helpful and found me an excellent rate on my Nissan Frontier. The process was smooth, and she took the time to explain all my options, making sure I got the best coverage at the best price. Her professionalism and dedication to her clients really stand out. If you’re looking for a knowledgeable and reliable insurance agent, I highly recommend Stephanie!"
We responded:
"Thank you for the review, Kyle! We agree, Stephanie is wonderful!"
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James Meyer

November 19, 2024

5  out of  5
rating by James Meyer
"Very happy with Stephanie's effort to qualify my Gray Ray ('69 Stingray) as an antique!"
We responded:
"Thank you for the review! We appreciate your business, and we too appreciate Stephanie!"
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John B

November 8, 2024

5  out of  5
rating by John B
"Thanks for the heads up. With everything going on I need someone like you watching my back"
We responded:
"Thanks for the review John! We are happy to help your family anytime! "
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stephanie miller

October 29, 2024

5  out of  5
rating by stephanie miller
"Brittany was awesome! She explained everything to me and got me the best quote!"
We responded:
"Thank you for the review, Stephanie! We agree, Brittany is awesome! Thanks for joining State Farm!"
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John Kennedy

October 2, 2024

5  out of  5
rating by John Kennedy
"😊😇😊"
We responded:
"Thank you John!"
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karen sklanka

September 23, 2024

5  out of  5
rating by karen sklanka
"Brittany at State Farm has great customer service. She is professional and personable which is a wonderful asset. State Farm is lucky to have her on their team."
We responded:
"Thanks so much for the review, Karen! We are definitely lucky to have Brittany here :-) "
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Kelly Lusk

September 16, 2024

5  out of  5
rating by Kelly Lusk
"Great experience! Progressive was giving me a higher rate out of nowhere on bad coverage and the customer service representative named Brittany Hively went above and beyond and didn’t see me as just another quote. I felt so seen and treated so well. She gave me better coverage at a better price!! Go to State Farm for all your auto needs."
We responded:
"Thank you for taking the time for the review, Kelly! We are happy to have you with us, thank you for your business! We agree, Brittany is wonderful!"
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David Bates

August 27, 2024

5  out of  5
rating by David Bates
"Brittany was the best! Very professional, informed, and helpful! Thank you!"
We responded:
"Thanks, David, for the positive review! We agree with you about Brittany, we are very thankful for her!"
Profile photo of Devin Turner

Devin Turner

July 15, 2024

5  out of  5
rating by Devin Turner
"Stephanie was very helpful with changing car insurance providers. I’ve had progressive for years but she helped me find a better plan with State Farm. Highly recommend her and State Farm!"
We responded:
"Thank you Devin! We appreciate your review, and thank you for joining State Farm! So glad to have you!"
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John Teel

July 12, 2024

5  out of  5
rating by John Teel
"When I called the Robert Ranew office I was transferred to Stephanie Sanford. I told her what my need was and she immediately told me what her plan was to investigate. Because it was late in the day she said should would try calling another agency but if unsuccessful reaching them she would call me the next day. Either way she would call me back that in a few minutes. She DID call back me back after 5 p.m. and said she would call me in the morning when she had all the answers. Next morning she called with the answers to all of my questions. She had to leave a voice mail and it was the clearest and most concise voice mail ever. She addressed every issue. Good help is harder to find today than ever and Stephanie, YOU, are EXCELLENT!!! Thank you so much. John and Renee Teel"
We responded:
"Thank you for taking the time for this review! We agree, Stephanie is top notch! We appreciate your business over the years! "
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Dave Tucker

June 27, 2024

5  out of  5
rating by Dave Tucker
"Stephanie has provided excellent customer service every time I have needed help. For nearly 40 years, I have had all my policies w Robert Ranew's SF Insurance -- home, life, & auto. And I'm very glad to give my business to an office that cares about its clients."
We responded:
"Thanks so much Dave! We appreciate you and all the years of working for you and knowing you!"
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Robert Arnold

June 26, 2024

5  out of  5
rating by Robert Arnold
"We contacted Stephanie @ Robert Ranew State Farm Insurance on Merritt Island about bundling our insurances. She was so pleasant to work with and saved us a lot of money compared to what we were paying before. This Office is full of top notch people. We got better coverage at a much lower price. I would recommend Stephaine & Robert Ranew for any insurance needs you may have."
We responded:
"Thanks so much for taking the time to post a review! We appreciate Stephanie so much and are grateful for your business!"
Profile photo of Maggie Funderburk

Maggie Funderburk

June 26, 2024

5  out of  5
rating by Maggie Funderburk
"I became a new customer last week. When I received my bluetooth device for the Drive Safe program, I felt really dumb because I couldn't figure out the app thing (I am old haha). Stephanie did a grand job of setting it all up for me and her efforts and kindness were much appreciated. Give this young woman a raise."
We responded:
"Thank you Maggie! We are happy you chose us as your agency and we appreciate your business!"
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Regis Dusch

June 19, 2024

5  out of  5
rating by Regis Dusch
"Stephanie Sanford has always been a very patient and very helpful person for me. She is a consumet professional and I would recommend her to anyone for any insurance needs."
We responded:
"Thank you for the positive review! We appreciate your business!"
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Heather A

June 18, 2024

1  out of  5
rating by Heather A
"Super rude on the phone today when I asked questions. Hope they have a better day tomorrow."
We responded:
"Good morning Heather, I'm sorry you feel there was a rude tone to the phone call. It was explained to me that you were upset about the rate increase and we were explaining that insurance rates bear the burden of inflation just like everything else. We strive for excellence in our customer service skills and I apologize if you feel we did not meet that expectation. "
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Jacqueline Moran

May 22, 2024

5  out of  5
rating by Jacqueline Moran
"Can’t say enough about this agency. Stephanie made getting auto coverage easy and helped me select the best options for my family by giving me all the knowledge I needed. Highly recommend!"
We responded:
"Thank you, Jacqueline! We appreciate your business and taking the time to write a review!"
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Raymond Walker

May 8, 2024

5  out of  5
rating by Raymond Walker
"The team at the Renew Office have been terrific. In this day and age of uncontrolled home owner insurance escalations, they actually found a way to save me money. My sincere thanks to Lori and the entire team!"
We responded:
"Thank you for the review Ray! We appreciate your business!"
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Michael Miller

April 16, 2024

5  out of  5
rating by Michael Miller
"Stephanie Sanford has been very helpful with my questions."
We responded:
"Thanks for the positive review! We appreciate your business!"
Profile photo of Kenneth Whalen

Kenneth Whalen

February 13, 2024

5  out of  5
rating by Kenneth Whalen
"Worked with Lori on my homeowners insurance as she was able to save me a substantial amount on my yearly how owners insurance. She is very professional and always available for any questions or concerns! Thanks Lori!"
We responded:
"Thank you for the feedback Ken! We appreciate your business and happy to help anytime! "
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Henry Locke

January 31, 2024

4  out of  5
rating by Henry Locke
"These people treat you like family like a good neighbor state farm is there"